Last updated: September 2026
For the purposes of UK data protection law, David Savage trading as BettaSites is the data controller for personal information collected for BettaSites' own business purposes.
Contact details
David Savage trading as BettaSites
Email: hello@bettasites.com
1. Information We May Collect
Depending on how you interact with BettaSites, we may collect information including:
- your name;
- job title;
- organisation or business name;
- email address;
- telephone number;
- postal or business address;
- information submitted through our website contact forms;
- enquiries and correspondence;
- project briefs and requirements;
- meeting notes;
- proposal and quotation information;
- contractual information;
- billing and transaction information;
- website and technical information, such as IP address, browser and device information;
- information relating to your use of our website where analytics or similar technologies are enabled; and
- other information that you voluntarily provide to us.
We may also hold information relating to individuals working for our clients, prospective clients, suppliers, contractors and business partners.
2. How We Obtain Personal Information
We may receive personal information:
- directly from you;
- through our website;
- through email, telephone or video calls;
- through meetings and project communications;
- from your employer or organisation;
- through referrals and introductions;
- through professional networking platforms;
- from publicly available business information; or
- through third-party services used to operate our business.
3. How We Use Personal Information
We may use personal information to:
- respond to enquiries;
- prepare quotations and proposals;
- provide website, software and digital services;
- manage projects and client relationships;
- communicate about ongoing work;
- administer contracts;
- issue and manage invoices and payments;
- provide support;
- maintain business and financial records;
- manage suppliers and contractors;
- protect our systems and website;
- improve our services;
- understand how our website is used;
- comply with legal and regulatory obligations;
- establish, exercise or defend legal claims; and
- send relevant business communications where permitted by law.
4. Lawful Bases
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract
We may process information where it is necessary to enter into or perform a contract with you.
For example, we may use contact and project information to prepare a proposal, deliver agreed work or communicate about a project.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights.
These interests may include:
- operating and developing BettaSites;
- responding to business enquiries;
- managing client relationships;
- maintaining appropriate business records;
- protecting our systems and business;
- improving our services; and
- relevant business-to-business communications.
Legal Obligation
We may process information where necessary to comply with a legal obligation, including accounting, taxation and regulatory requirements.
Consent
Where consent is required, for example for certain marketing communications or non-essential website technologies, we will ask for it.
Where we rely on consent, you may withdraw it at any time.
5. Client Website and Project Data
When building, maintaining or supporting a website or digital system for a client, BettaSites may occasionally have access to personal information controlled by that client.
Where we process personal information solely on the client's instructions, the client remains the data controller and BettaSites may act as a data processor.
Where necessary, appropriate data processing terms will be agreed with the client.
6. Sharing Personal Information
We may share information where reasonably necessary with service providers that help us operate BettaSites or provide client services.
These may include providers of:
- website hosting;
- cloud storage;
- business email;
- accounting and invoicing systems;
- project management tools;
- analytics;
- website development platforms;
- software services;
- payment services;
- professional advice;
- IT and cybersecurity services; and
- contractors or specialist partners involved in delivering agreed work.
We only share information where there is an appropriate reason to do so and expect service providers to handle personal information appropriately.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
7. International Transfers
Some technology providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate protections required by UK data protection law are in place.
8. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and contractual requirements.
The appropriate retention period depends on the type of information and the reason we hold it.
For example, information relating to completed client projects may be retained where necessary for accounting, contractual, support, intellectual property or legal purposes.
Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.
9. Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
However, no method of electronic storage or transmission can be guaranteed to be completely secure.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Some technologies are necessary for the website to function.
Where required by law, non-essential cookies or similar technologies will not be activated until you have been given appropriate information and have made the relevant choice.
Further information about the technologies used on our website is provided through our cookie information and consent controls.
11. Marketing
We may contact existing or prospective business contacts about BettaSites services where permitted by law.
Where consent is required, we will obtain it before sending the relevant communication.
You may ask us to stop sending marketing communications at any time by contacting hello@bettasites.com or using an unsubscribe option where provided.
12. Your Data Protection Rights
Depending on the circumstances, you may have rights including the right to:
- request access to your personal information;
- ask us to correct inaccurate or incomplete information;
- ask us to erase information in certain circumstances;
- ask us to restrict processing in certain circumstances;
- object to certain processing;
- request transfer of certain information;
- withdraw consent where processing is based on consent; and
- complain about how your information is being handled.
These rights are subject to the circumstances and exemptions provided by data protection law.
To exercise your rights, contact us at hello@bettasites.com.
13. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Information about making a complaint is available from the ICO at www.ico.org.uk.
14. Links to Other Websites
Our website may contain links to websites operated by other organisations.
BettaSites is not responsible for the privacy practices of external websites and you should review their privacy information separately.
15. Changes to This Privacy Policy
We may update this Privacy Policy where our business, technology, services or legal obligations change.
The latest version will be published on the BettaSites website with the updated date shown above.